New procedure around closings 

Effective 14 April 2025, closings will no longer be monitored and bound by SGUA staff on our system. All new business, renewals, endorsements and cancellations must be bound and finalised by you on our system. 

Important note:  

Please also ensure the commission selected on our system (default 15%) matches that entered on your broker system.  

We understand that for some Brokers it is a compliance requirement to send through the closings. This can be achieved by attaching the closing to the policy on our system, under the attachment section with the description ‘Closing’. Watch a short demo on how to do this here.  

If you have any queries, please contact us on 1300 697 482. 

If you would like to refer to the Terms of Trade, they are easily accessible here.