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About Us

Protecting Residential Investment
Property for over 30 years

Not all investment properties have the same needs, that’s why we offer a range of covers suitable for different types of properties. In addition to our full-time domestic rental cover, SGUA provides protection for short term holiday stays, whether this is rented out or utilised as a secondary residence.

Protect your rental income and property against an ever-changing risks landscape with owning an investment property. Some of these risks include natural perils like storm, fire and even escape of liquids and optional covers such as tenant default and deliberate damages by tenants including pet damage.

Our Story

St George Underwriting Agency (SGUA) is an Australian underwriter who has been specialising in protection for residential investment properties since 1991. Our values are driven by our commitment to developing long-term, rewarding relationships with brokers and focusing on outstanding customer service. We have always been about providing competitively priced, reliable products backed by personalised service from our underwriting & claims teams.

Our Values

We are Better Together

We recognise that it will take all of us, working together at 100% to achieve our vision. We know that the strongest teams foster diverse personalities, talents and skills and we believe in using our experience to help others achieve their best. e.g. - Value (word), rationale for that value, plus a description of behaviours associated with it.

We have Big Energy

We are enthusiastic, excited and maintain can -do attitude. We positively influence people in the organisation and customers. Our passion and energy is demonstrated through our get up and go approach!

We Own it, We Do it

We want to inspire. We act with ambition and aspire to continuously learn, grow and strive for excellence. We set ambitious goals and throw everything into achieving them. We celebrate all our wins and recognise that we all contribute to the business so we can share in the value we create.

We are the Answer

Serve others as you expect to be served. We believe in serving our customers to the very best of our abilities. Our clients are at the centre of everything we do and we are constantly putting ourselves in our customers shoes. In fact, we are our own customer so this is never too difficult!

We are Curious

We’re always looking for a better way to get the job done. We challenge prevailing assumptions and suggest better approaches. We don’t get stopped by roadblocks rather we shift it and invent practical solutions. It’s all about solutions-orientated thinking.

We're broker-friendly

We understand our brokers want to transact business quickly with reduced “touch time”. With this in mind, we have developed an online quoting and cover placement system which allows the user access to alter and cancel policies drastically reducing the wait and handling time for brokers. For many brokers handling residential property insurance, the pay-off comes in having the ability to handle larger volumes of business with minimal administration. We are well placed to provide cover for property portfolios, offering the ability to manage different portfolios through one platform.

During turbulent times, we have seen the broker support for our products increase faster than any previous period. We believe this due to our stability, fair and flexible underwriting approach, and competitiveness. We pride ourselves on consistency and future proofing brokers portfolios.

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